5wildcat
Sanford, NC
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Joined: 03/01/2008
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"The recall doesn't fix the problem (element getting too hot) but instead puts in some flashing to hopefully prevent your whole RV from burning down when the element gets too hot and cracks the tube."
When I called my dealer today about getting the repair done, he said that the fix included the heat shield and a thermocouple. If the thermocouple gets too hot then it will momentarily shutdown the refrigerator until the temperature is back within range and then would re-ignite and continue as normal.
But what is most disturbing about all of this is when you look at the old posts that "sue t." linked to, the post and recalls were being discussed back in October of 2006! My unit was manufactured in 2007 so this means that this problem has been going on for some time now. I agree with the earlier person that said, "If I have to replace it I will go with a Norcold unit"!!!
2004 F-250 FX4 CC PSD, P3 Brake Controller, Valley Hitch w/ slide
2007 Wildcat 32QBBS, 1 1/2 bath
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javaseuf
Southern Cal
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Joined: 03/30/2005
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The part they install is actually a thermodisc or Klixon thermostat, not a thermocouple. It basically acts as a automatic high-limit switch like we have in our water heaters except that it doesn't have a manual reset button.
Steve
2007 Springdale 291RKL
2003 F150 King Ranch
2001 Dodge Van w/Wheelchair Ramp
1991 Palomino Mustang PUP
Eureka Timberline Tent
Yamaha IF2400isc
Yamaha EF3000iSEBC
"Politically Incorrect And Proud Of It" 
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highpond
Boiling springs, SC
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Joined: 12/21/2007
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I just went to Domentic site and had my model checked with serial # and the very quuck reply was that the recall doesn't effect my unit. Am I missing something on this recall? I have a Cedar Creek 2006 Dometic moder 2862.
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whistlebritches
Cherryvale, KS
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Joined: 06/10/2003
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The 2862 is the same as in our 2005 Cedar Creek and it was included in the recall. It depends on your serial number also. I agree with the earlier post that said we all need to contact Dometic. I already have, with an email stating that if this is a design flaw and it does start to leak and not cool, then they should replace the refrigerator at no charge. So, if everyone out there bombards them with emails (CustomerSupportCenter@DometicUSA.com)we might be able to get their attention.
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pcm1959
St Augustine, FL
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Joined: 01/23/2007
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whistlebritches wrote:The 2862 is the same as in our 2005 Cedar Creek and it was included in the recall. It depends on your serial number also. I agree with the earlier post that said we all need to contact Dometic. I already have, with an email stating that if this is a design flaw and it does start to leak and not cool, then they should replace the refrigerator at no charge. So, if everyone out there bombards them with emails (CustomerSupportCenter@DometicUSA.com)we might be able to get their attention. Sounds like they (Dometic) basiclly admit to a poor quality boiler design that IS going to rupture - maybe sooner than later - and has the potential to cause a fire. I can't see the purpose of the sheild being that the entire back and sides of the regrig enclosure all the way up to the roof top vent is luan board and plastic. Seems the sheild will just contain the fire INSIDE the refrig access area as oppossed to the fire shooting out of the access panel!!!
Come on Dometic!!! You people have been in the rv refrig business for years and with a decent reputation. Protect your reputation and the consumer and step up to the plate. Offer to replace the boiler tubes with a new design OR at least extend the warranty for a longer period of time to protect customers finanacilly from what could be a very costly repair down the road. I think all of us should contact them. Voices are heard in numbers. PCM
(MY QUOTE)
Come on folks, lets all start with the e-mails and letters to Dometic pressing our concern and dissatisfaction. In the very least, I think an extended warranty on the failing part(s) is in order. Lets get the ball rolling. I've sent mine. Thanks. PCM
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Dark Green HD Dmax
Central Tx
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Joined: 05/13/2005
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pcm1959 wrote:whistlebritches wrote:The 2862 is the same as in our 2005 Cedar Creek and it was included in the recall. It depends on your serial number also. I agree with the earlier post that said we all need to contact Dometic. I already have, with an email stating that if this is a design flaw and it does start to leak and not cool, then they should replace the refrigerator at no charge. So, if everyone out there bombards them with emails (CustomerSupportCenter@DometicUSA.com)we might be able to get their attention. Sounds like they (Dometic) basiclly admit to a poor quality boiler design that IS going to rupture - maybe sooner than later - and has the potential to cause a fire. I can't see the purpose of the sheild being that the entire back and sides of the regrig enclosure all the way up to the roof top vent is luan board and plastic. Seems the sheild will just contain the fire INSIDE the refrig access area as oppossed to the fire shooting out of the access panel!!!
Come on Dometic!!! You people have been in the rv refrig business for years and with a decent reputation. Protect your reputation and the consumer and step up to the plate. Offer to replace the boiler tubes with a new design OR at least extend the warranty for a longer period of time to protect customers finanacilly from what could be a very costly repair down the road. I think all of us should contact them. Voices are heard in numbers. PCM
(MY QUOTE)
Come on folks, lets all start with the e-mails and letters to Dometic pressing our concern and dissatisfaction. In the very least, I think an extended warranty on the failing part(s) is in order. Lets get the ball rolling. I've sent mine. Thanks. PCM
This "same ole 2-Step" beens going on for years...only NOW they are going to quit replacing the defective cooling units that do fail. I just bebuilt my dometic reefer last month(barely under the parts 3yr. warrantee) they sent me the exact same cooling unit..ie...NO modifications, no changes...just another OEM cooling unit. I'm betting it has the same chance of failing as much as my old cooling unit did.!
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pcm1959
St Augustine, FL
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Joined: 01/23/2007
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ell, I took my rv in this AM to get the Dometic recall done. Of course, I had done my research my going on line and entering the model and serial number, called Dometic and gave them the same info, and made the appointment to have it retrofitted.
I arrive this AM and the rv tech says I do not need it done. That it looks like it has already had a thermostat installed into the boiler tube. THey call Dometic and Dometic tells them, NOPE, I do not need to have anything done. As I'm about to leave, Dometic calls the tech, and says, OH yes, it doen need to be done. Really mamkes me wonder. So at any rate, the paper work is done and the retrofit. For what's worth! PCM
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highpond
Boiling springs, SC
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After getting a quick response on line that my Ref. was not part of the recall, I went to Holiday RV. Spartanburg to confirm. There is a recall on RM 2682 but only certain serial #. A call to Dometic by Holiday confirmed that mine was not on the list. Thanks Holiday
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4 D's campers
Lufkin Texas
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Joined: 02/08/2005
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I found out about them not replacing the cooling unit the hard way. Originally my fridge was not on the recall list (when it went out), then the expanded recall covered it so I thought "alright". Took it to my dealer for repair and dropped unit off. One hour later I got a call from my dealer stating that Dometic just notified them they were no longer replacing the cooling units. I proceeded to call Dometic and talked to several different people about this with no good outcome. The last person I talked to said he would have a supervisor call me back. Still waiting for that call 4 days later.
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krz71
Michigan
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Joined: 05/14/2006
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This is an ongoing problem that has existed for a long time. My fridge was on the recall list, and its an original equipment in a 2000 Coachmen Prospera fifth wheel. So this problem has existed for about 7 years! Unbelievable. It is also correct that the "kit" installed under warrantee does nothing to fix the potential problem, just lower there financial responsibility in hopefully not burning down the whole RV. I received notice from Dometic and Coachmen concerning my fridge and the immediacy for repair. My repairman said that if the coils were to rupture and ruin/burn the fridge, Dometic would replace the effected parts. If there was a recall done and the fridge has the shield installed, then they would not replace anything. So the installation of a few dollar piece of tin saves them of repairing/replacing the costly fridge. Two dollars from there pocket could cost you $1000 from your pocket. This is a huge company from Sweden I believe, with probably 70% of the OM market, so it doesn't surprise me that they don't care much about the end user (which is us). I also said I would replace my fridge with a Norcold if needed, but they have had there problems to.
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