CampinHappy
Early, Texas (Central Texas)
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Joined: 12/22/2004
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On my one-year and one-day anniversary my tongue jack (ultra fab) went out on me. I called my dealer (McClains in Fort Worth) and they told me it had a one-year...and not one day more  warranty (he said it nicely). He told me that Ultra Fab will provide warranty service up to one year...but not one day more.
So I'm looking for a "non" ultra fab replacement for my KZ spree 240BH which is a 4500 (empty weight) trailer. I like the looks of the barker 3500, but I'm not sure where to go. I really don't live close to any RV dealers (about 90 miles any way I go) so I'm looking at E-bay and or just mail order from someone.
Any opinions on where I can order a new one with preferably more than a 1 year warranty?
Thanks,
CampinHappy
2000 Suburban 4x4
2007 K-Z Spree 240 BH with triple bunks for my 3 amigos
Formerly a 99 Coleman Niagara PUP
wife version 1.0 (so far  ) 3 boys (5,7,11),
The former "Rig" at Mueller State Park, Colorado
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wentcamping
central Pennsylvania
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Joined: 11/23/2005
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We have the Ultra Fab 3002 jack. It was at least a year old but couldn't find the receipt when it went bad. We had purchased it from Camping
World, called a local rv dealer who quoted me a price of approx. $25 for him to order a new switch, as the jack would only go down and not up. Another dealer provided Ultra Fab's website. From there, I got the phone number and called them. They were very nice to me and I explained how old it was. They shipped me a new switch at no charge. Depending on what the problem is with yours, you might want to try this route. Good luck, Dean
2007 Jayco Jayflight 31BHDS
2006 Chevy 2500 HD crew cab Duramax Allison
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swebber
Brunswick , MD
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Joined: 02/14/2005
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I agree with wentcamping, give Ultra Fab a call. Hopefully they will be a stand up company and help you fix it.
Steve & Tracy Webber
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JJBIRISH
Butler, PA, USA
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Joined: 10/06/2002
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two good reply's for you... I think that is always good advice no matter what the age of something is...
Love my mass produced, entry level, built by Lazy American Workers, Hornet
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old guy
Oregon (pronounced Or e gun)
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Joined: 03/15/2006
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don't know about Ultra Fab company, but I had a barker that was 20 years old and they sent me parts to repair it. I got it running again and gave it to my son, he used it for two yeas and gave it to his cousin. Reason, I got rid of it, I got a new TT and it had a new Barker on it. Same with my son, then the cousin got a new TT. Barker stands behind their products, and I can attest to that. End of story.
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shadows4
Kansas City, Mo
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Joined: 04/15/2006
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Definitely call UltraFab before you purchase anything else. Their customer service it top notch!
2000 4X4 Excursion Limited 6.8V10, 4.30, 123,000 miles
Hellwig Rear Sway Bar
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2004 4X4 Expedition 5.4V8, 3.73 211,000 miles
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JTCR
Central Mass
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Joined: 03/19/2007
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I agree with previous posts call ultra fab. If they wont do anything go buy a barker. I have had my 3000 deluxe for 2 years no problems. They will stand behind their units.
2004 GMC 1500 4x4 Extended cab short bed 5.3 3.73
2007.5 Jayco 328RLS
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Dixonmatco
Santa Rosa, California
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Joined: 04/29/2006
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Ultra fab has a repeated history of great customer service. Contact them before doing anything else.
2000 Chevy Silverado 1500
2005 Komfort Trailblazer T23S
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CampinHappy
Early, Texas (Central Texas)
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Joined: 12/22/2004
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Ok...Okay everybody! I sent them an e-mail last night through their web site so we'll see what happens.
One thing I can say is that if you never have tried raising/lower your jack without power, you should try it before you "have to". Due to the location of my propane tanks I could only turn the manual crank a half turn, remove, reposition, half turn...etc. I ended up getting my dremel tool and cutting a socket to make a notch that would fit over the manual crank and then used my power drill that I use to raise/lower my stabilizers so it wouldn't take me an hour to raise the lift.
The other "lucky" thing I did was to keep my original crank lift in my front storage bay. Last night (we're on the road this weekend) I pulled off the broken electric one and put on the manual crank. It's crank is perpendicular to the propane tanks so it works just fine. But after cranking just once..I realized that I want my electric jack back...that's the fact  .
THanks for all the replies!
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fla-gypsy
North Florida
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Joined: 04/19/2005
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If you would take the time to call them they will likely replace it. I have used mine for 2 years without issue
05 Super Duty XLT CC 5.4/3.73 5 sp auto Torqshift
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