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 > National Interstate Glass Claim - Toad

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OpenRoadsUSA

Lost In America!

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Posted: 08/20/08 05:01pm Link  |  Quote  |  Print  |  Notify Moderator

This will be my first claim with NI.

I contacted NI by telephone and received a recording to leave info for next day call back.

Not an emergency, so no problem.

Has anyone had any experience with a windshield glass claim with NI?

We are currently in Texas. AGAIN!

In 2000 and again in 2006 while insured under progressive, I had a MH windshield replacement claim on each occasion. Again while in Texas.

I reached a live person each time. On the 2000 claim, a mobile RV service replaced the windshield at our site. It was a smaller MH on a ChevVan chassis at the time.

The 2006 claim was handled by progressive and required the shipment of a replacement windshield by Duncan Glass and was repaired at Ancira in Boerne.

Both progessive glass claims went extremely well, and completed in a timely manner.

What can I expect from NI?

I will continue to post my progress with NI.


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WTTCS

freedom , U.S.A.

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Posted: 08/20/08 05:13pm Link  |  Quote  |  Print  |  Notify Moderator

Better than progressive. They handled out in less than 3 days.


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Hornet28BHDS

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Posted: 08/20/08 07:21pm Link  |  Quote  |  Print  |  Notify Moderator

Good luck!


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Bluefreight

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Posted: 08/20/08 07:34pm Link  |  Quote  |  Print  |  Notify Moderator

NI paid out over 10K on a hail claim. The only thing problem is that they are not available 24/7.

Don/Shar

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Posted: 08/20/08 08:06pm Link  |  Quote  |  Print  |  Notify Moderator

While I was in Alaska in 2006 NI paid almost $18,000 to rebuild the front 2 compartments in my basement after our Aqua blew desiel all over everything. Less than 6 mos later they paid for a windshield in my Beaver. No sass, no hassel, no increase in policy. I really like Interstate National. I also have Mexican coverage for $7 a year on Beaver and $5 a year on the Jeep.
Don/Shar


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OpenRoadsUSA

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Posted: 08/21/08 07:07am Link  |  Quote  |  Print  |  Notify Moderator

Step #2

Received a call from NI at 7:30 a.m.

They took the information, provided claim number, adjuster's name and that I will be contacted by the adjuster, etc.

I was told I can take the car anywhere for repair.

Charlie D.

Gonzales, La.

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Posted: 08/21/08 02:08pm Link  |  Quote  |  Print  |  Notify Moderator

Received my renewal from National Interstate today. I have called several times with questions and answered by a real perso.

I have never had a claim and if I renew, it will be the beginning of the third year. They went up $51. Increase was for collision and comprehension.

Underwritten by RV America.


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VaNole

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Posted: 08/21/08 02:59pm Link  |  Quote  |  Print  |  Notify Moderator

I had a 7k claim with NI last year and they settled quickly no questions asked. Upon renewal no increase in price. I have found them easy to work with.

V/R
Jeff


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rjcalif

Garlic Capital of the World - Gilroy, CA

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Posted: 08/21/08 08:38pm Link  |  Quote  |  Print  |  Notify Moderator

My personal experience, your mileage and experience my vary....

I have had two windshields replaced by NI with no problem. In both cases I had approval within 3 days and the windshields replaced within 6-7 days with no hassles at all. I thought this was great till I had a $12K body damage claim with NI that took 3 months to get resolved. I had to hound the NI adjuster to death and call her supervisor twice. They never raised my rates so I'm still with them which may be good or bad.


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OpenRoadsUSA

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Posted: 08/22/08 11:37am Link  |  Quote  |  Print  |  Notify Moderator

New windshield installed.

No fuss, no muss, no cost. Those are days that I don't mind.

I go lookn' for new Texas Rock!

Called adjuster, thanked her for efficient handling of claim!

* This post was edited 08/22/08 11:51am by OpenRoadsUSA *

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