wolfcat1
near Beaumont, Texas
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Joined: 02/02/2008
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after much research i have narrowed my search to these two. please give me your thoughts. i see on their web site the layton has a "manual" slide...do you see this as a potential problem ??? thanks again for all of your help and insight... p.s. i have a skyline dealer very close to me though i am leaning toward the heartland though their closest dealer is 100+ miles away wolfie
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fourcamping
Columbia, South Carolina
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Joined: 07/10/2007
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We have owned a Heartland North Trail 28BHS since February. Love it love it love it. We moved up from a hybrid to this camper. Great quality. And even better customer service. We have had some minor new line issues but we have received the very best customer service. I am on a first name basis with several people at the factory. Every email and phone call has been promptly returned and with much enthusiasm and helpfulness.
I highly recommend Heartland in general. Good luck with your choice.
Jennifer, the DH and three girls (one furry)
2008 Toyota Tundra Crewmax 5.7L
2008 North Trail 28BHS
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buzzternsam
New York
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Joined: 09/13/2007
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We too have a 28BHS since April and love it. All minor issues have been taken care of and the customer support is top notch. Don't expect glamorous options or gadgets, just quality materials and complete functionality.
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Gary n Vicky
Piney Woods of Texas
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Joined: 07/26/2008
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My wife and I bought a North Trail 31BHD. We have found the quality of this unit to be much better than other TT's in the same price range. As for the slides...Once you have an elec. slide, you will never want to pull and tug at another manual slide again. I only have one suggestion about the Heartland product. Look at the tires, and make sure you upgrade to a radial. Heartland uses bias tires by DURO. Many members have had issues with Duro tires. Use the search feature at the top page and look up Duro tires. Make sure you are happy with the floor plan and that you have enough closets and pantry space. Good luck with your new TT.
Happy "North Trails"
2008 Silverado 2500HD
2009 North Trail 31BHD
1955 (Me)Retired USAF
1953 Bird Loving Wife
1995 Computer Geek Grandson
Be a leader, Be a follower, or Get Out of The Way!
"Happy North Trails"
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arboscamper
South Dakota
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Joined: 02/25/2007
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We have a Skyline and have had no issues or problems with the unit. I've had some issues with my oven, but that's an appliance issue not anything with skyline. I've called their customer service with questions and had great results. I would not be afraid to buy another skyline...
1993 Chevy K1500 4X4 5.7L V8 141.5 inch Wheelbase & 3.73 Gear Ratio
2004 Skyline Nomad North Trail Model #2480 UVW 4385, GVWR 6500.
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Gary n Vicky
Piney Woods of Texas
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Joined: 07/26/2008
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If you want a North Trail, look in Lumberton at Happy Trails RV. See a man by the name of Ken Coats. He works a great deal. We tried Camping World in Katy, but found a much better deal and customer service in Lumberton. If you want more info PM me with a contact #. I'll be happy to talk with you about our TT.
Happy "North Trails"
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Gary n Vicky
Piney Woods of Texas
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Took me a while to find the phone# but here ya go...Happy Trails RV, US Hwy 96, Lumberton, TX PH. 409-751-3500. If you see Ken, tell him we said we are still very happy with our TT.
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WHS
Waitsburg, Wa.
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Joined: 11/17/2004
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As a Layton by Skyline owner I will give you a brief rundown.
Had several minor problems, some mfg and some not. However, it was the fantastic customer service I rec'd from Skyline that made it ok. I realize that every mfg has some problem children, the real proof is how well they take care of you. And Skyline gets and A+ rating from me. I would not hesistate to buy another of their products.
Good luck and Happy Camping
fred
05' Layton Lite 170LT Cascade edition
06' Chevy Silverado K1500
We-No-Nah Rendevous, Beretta AL391T, a Hard Rock Pro, Polaris 450 & one Addy girl
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MJCast
Grand Prairie TX
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Joined: 08/16/2004
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We've owned our NT 31qbs for 2 months now and have been very happy with it. Camped in 9 nights and have towed over 1600 miles on 2 trips so far.
MJ Cast
DW Gina
Princess 1998
Princess 2001
Princess 2003
07' Chevrolet Suburban
08' North Trail 31QBS
http://community.webshots.com/user/mjcast
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wittmeba
Roanoke, Va
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Joined: 02/02/2001
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We are not owners of either brand. However, we are looking to upgrade.
I was directed to the Heartland forum here:
Heartland
I have never heard so many upbeat and positive comments about any mfg than Heartland. I have received PM's from several indicating that Heartland takes their customers and issues very seriously.
Their forum is monitored by Jim B? who serves as a liason between the factory and the forum. The forum is NOT affiliated with Heartland but they do periodically visit to see the concerns some may have.
I have been told that Heartland will call individuals that have issues to assure their problems are resolved 100% to the customers satisfaction.
I dont know what others see, feel or hear, but it seems to me that most mfgs treat their lines with a different level of service. Those buying at entry level dont seem to get the respect as those buying the more expensive rigs...and I dont think this is right. Let the differences remain in the product and upgrades, not service.
We are going looking today 8/23/08 and Heartland is at the top of our list.
We have had a SunnyBrook for 7 years and had only very minor problems and most due to age, not quality.
* This post was
last
edited 08/23/08 07:23am by wittmeba *
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Bruce & Carolyn Wittmeier
Viet Nam Vet 1968-69
I was born in Great Falls, Mt. My parents moved when I was 5.
I found them when I was 10 - they were in California.
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